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IT Support and Services in Norwich, Norfolk

IT Support

Onsite Administration

Prevent IT queries becoming support problems

Clients using scheduled onsite administration services find general user and desktop queries that might have been present or accepted for sometime are resolved, pro-actively reducing the number of support issues presented to the IT co-ordinator or network administrator.

Dealing with general user or desktop queries on a scheduled basis helps ensure smoother operation, reduced downtime and a more robust network helping to maintain staff productivity.

Benefits

  • Reduced support issues
  • Smoother network operation
  • Reduced down time
  • Maintain staff productivity
 

IT Network Support

Unlimited telephone and remote support for your desktops and servers for one flat monthly fee.

IT Network Support+

Unlimited telephone, remote support for your desktops and servers including server monitoring for one fixed monthly fee.

Onsite administration

Scheduled onsite administration to review and maintain your desktops and servers.

Hardware

Upgrade the return to manufacture standard warranty to a engineer responding onsite to failed hardware.

Access solutions

Unlimited telephone support for Access Horizons, Dimensions, Executive Desktop and Access Office Integration.

Professional services

Engage our extensive knowledge of Access to improve the efficiency and integration of your systems.