Miles Watson sums up Hubbards’ relationship with Onyx. “Overall, I feel they’ve performed extremely well,” he says. “The work was very well planned and executed by a knowledgeable and professional team. The investment we’ve made with Onyx shows the confidence we have in them as our IT support partner, both now and in the future.”
For Mark Hubbard, Onyx’s commitment to service has been a key success factor. “All Onyx staff, from director level down, showed great interest, commitment and personal ownership in our project,” he confirms. “That ensured that our requirements were met, and that a high quality of service was maintained throughout. We see Hubbards and Onyx as equal partners rather than supplier and customer.”
For Hubbards, as for many other firms, 2009 was a year of challenge, change and rebuilding. “It’s been a very busy year for us,” affirms Mark Hubbard. “We’re now fit for purpose for 2010 and beyond, and much of that is thanks to Onyx.”