Network & server installation, configuration & support in Norwich, Norfolk
Free consultation 01603 414142
Server and network upgrade
New workstations; Integrated email, calendar and document management solution; Ongoing support contract
“For me, working with IT support without any technical qualifications, Onyx offers peace of mind,” adds Ruth Goram, Information Officer. “When I really can’t sort something out, Onyx are always there, and their technical support team are really helpful, answering questions quickly and suggesting different solutions.”
“The feedback from users is much more positive,” notes David. “They used to get frustrated if they couldn’t do what they wanted to do, but now there’s very little of that.”
Saving resources
Age Concern Norfolk’s new infrastructure has opened up several opportunities for the charity to streamline its processes and save precious resources. “In the past, we relied too much on printed paper and physical mail,” admits David. “Now we’re using paperless office principles much more, and postage costs have been reduced. For example, everyone used to have a paper copy of our policies and procedures, which are regularly updated – now, it’s available on the intranet and no-one has a printout. We’re looking into electronic invoice authorisation, and sending out many of our 400 remittances per month via email instead of by post.”
“All managers can now see the relevant parts of our accounts package, making it easier for them to manage their budgets,” adds Caroline.
