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Server and network upgrade
New workstations; Integrated email, calendar and document management solution; Ongoing support contract

In the area of accounts, Onyx is an Access supplier, but Age Concern Norfolk uses rival package Sage. However, working with a legacy system in a multi-vendor environment is no problem for Onyx. “Our staff have been trained to use Sage 200, and although Access Dimensions is an equally good product, we don’t have the resource to switch,” explains David. “So we have a hybrid situation, with software from one supplier and hardware from another, which can be a problem if neither side takes ownership of problems. But Onyx will always work with us to resolve issues.”

David sums up the difference that Onyx has made to Age Concern Norfolk. “We’re a charity, and it took time to generate the funds for the upgrade,” he says. “But in terms of the solution we have and the savings we’ve made, it’s been a revolution. I recently recommended Onyx to Age Concern Norwich.”

“I’m really pleased,” agrees Caroline. “It’s made my life so much easier!”

 

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