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We've extracted some of the key Microsoft FAQ's for your quick reference below.
If you've a burning desire to migrate to Windows 10 please contact your account manger before upgrading.
What are the basic facts of the free Windows 10 upgrade?
Microsoft is making Windows 10 available as a free upgrade forand genuine Windows 7 and Windows 8/8.1 devices. The free upgrade for select Windows Phone 8.1 devices will start to be available later this year.
Is the upgrade really free?
Yes, it’s free. This is a full version of Windows, not a trial or introductory version. It is available for a limited time: you have until 29 July 2016 to take advantage of this offer. Once you upgrade, you’ll have Windows 10 for free on that device. Successfully migrating to Windows 10 will require planning and on-site engineering time to effect a successful migration.
Your account manager will be in touch over the next several weeks to discuss when and how you should migrate and the costs involved.
What are the qualifications for the free upgrade?
The only requirements are that a) your device is compatible, and b) you’re running genuine Windows 7 Service Pack 1 (SP1) or Windows 8.1 (Update).
Windows 10 is designed to run on Windows 7 and Windows 8.1 PCs. If you've upgraded away from XP and Vista your device is likely compatible and will run Windows 10.1
Will I get all of the features of Windows 10 once I upgrade?
Some Windows 10 features will require advanced hardware and not all features and services are available on every device, nor in every market. For instance, Cortana is not available in all markets.
Why don’t I have the Get Windows 10 app?
What is the Get Windows 10 app?
is an app designed to make the upgrade process easy. It checks to make sure that your device is compatible, has information to help you learn about the features in Windows 10 and allows you to begin your free upgrade to Windows 10.
For devices running Windows 7 or Windows 8/8.1 Update with Windows Update enabled, the app shows up automatically as a Windows icon in your system tray at the bottom right-hand side of your screen.
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