Cloud Computing

Onyx can deliver computing services- storage, servers, databases, networking, software, analytics, intelligence and more.... all in the cloud

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Making your IT Secure

Onyx can provide services to protect you, your data and your bank balance

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Brilliant IT Support

A rapid response with friendly, qualified and experienced technicians

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Collaborate with Office 365

We can help you and your colleagues work as a team..... from anywhere

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Onyx provides IT support and services throughout Norwich and Norfolk.

We deliver outsourced IT for your business with a rapid and reliable response.


In this era of Digital Transformation and mobile working our goal is to help your business to run more efficiently with scalable technology at the right price. We will assist you to promote adoption of new technologies and obstacle guidance with on-going IT support of your systems provided by our qualified, experienced and friendly support staff - dedicated to delivering a prompt response and customer service to the highest standard.

As your IT partner and trusted advisor, we will help you make the right decisions about your IT, reviewing your existing technologies and then installing the IT services and systems that are required. We have been delivering these to businesses across Norwich and throughout Norfolk & Suffolk for three decades, whether a single site or multi-site location.

We have been working side by side with Onyx for over fifteen years and their continued excellent level of service and commitment shows they remain at the top of their game. We have a huge amount of trust in Onyx to deliver every time and an unrivalled relationship that keeps us on top of new developments in technology and security including our migration to Microsoft Office 365

The Thursford Collection

We have used Onyx IT for nearly 10 years and their service has been simply great! They manage all our issues and using proactive monitoring they inform us of potential issues and put solutions in place often before a problem occurs. If a problem does arise they get back to us quickly and always provide a clear definition of the issue and quick resolution. One key element to Onyx’s service is their willingness in liaising directly with the 3rd party software providers of our Finance and CRM software packages and this gives me huge confidence in our whole IT infrastructure. Onyx-IT are not just a supplier to Raepak, they are an extension of our company and I would absolutely recommend them.

Raepak Ltd

We’ve been using Onyx for our IT needs for over 20 years and in this day and age any server or pc downtime can be costly for any business. The network set up, server back up and monitoring fits our business needs and allows us to concentrate on operating our business without technical difficulties. Onyx have kept us up to speed with the latest operating systems, cyber protection and legislation of GDPR along with plenty of sound advice along the way. Any issues are logged online or by phone, dealt with speedily and often explained in layman’s terms which is always helpful!

Broadland Windows Ltd

Onyx have been our IT providers for the last 20 years and the service they provide to us is outstanding. They consistently work with us to improve our systems to ensure the IT technology we work with meets the needs of the business and our staff. Working with Onyx is a true partnership and not a typical supplier/customer relationship.

NWES Group

I have personally worked with Onyx now for nearly 20 years from the inception of our first company and have helped us evolve over this time steering us in the right direction with all our IT requirements, taking the time to understand our business and what is important to us. Onyx have implemented solutions such as system monitoring which has meant that the majority of day to day problems are fixed before we even become aware of them. Both friendly and professional their knowledge base is excellent and I am looking forward to working with them for the next 20 years!

Spectra Packaging Ltd

Superb IT Support

We give you a rapid response with friendly, qualified and experienced technicians

Office 365

Need to work better as a team, want applications always up to date? Onyx can help

Cloud Computing

Onyx can help you define your cloud strategy and give you straight answers