Cloud Computing

Onyx can deliver computing services- storage, servers, databases, networking, software, analytics, intelligence and more.... all in the cloud

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Making your IT Secure

Onyx can provide services to protect you, your data and your bank balance

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Brilliant IT Support

A rapid response with friendly, qualified and experienced technicians

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Collaborate with Office 365

We can help you and your colleagues work as a team..... from anywhere

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Onyx provides IT support and services throughout Norwich and Norfolk.

We deliver outsourced IT for your business with a rapid and reliable response.


In this era of Digital Transformation and mobile working our goal is to help your business to run more efficiently with scalable technology at the right price. We will assist you to promote adoption of new technologies and obstacle guidance with on-going IT support of your systems provided by our qualified, experienced and friendly support staff - dedicated to delivering a prompt response and customer service to the highest standard.

As your IT partner and trusted advisor, we will help you make the right decisions about your IT, reviewing your existing technologies and then installing the IT services and systems that are required. We have been delivering these to businesses across Norwich and throughout Norfolk & Suffolk for three decades, whether a single site or multi-site location.

Since 2011 Onyx has been providing first class IT support to my predecessors and they have continued to deliver professional and efficient IT support, with any problems we report being handled quickly. In addition, they have ensured that the recent project to upgrade our devices in preparation for our Sage 200 upgrade has been carried out in a smooth and effective way. Onyx have also assisted with the installation and maintenance of the Broom Marina public wireless and Vodafone phone system with both projects being successfully completed in the usual professional manner. We have no hesitation in recommending their services.

Broom Boats

Gasway have enjoyed a partnership with Onyx for nearly 20 years and they have never let us down. From supply of equipment, installation of desktops and servers, Office 365 and working closely with our other 3rd party vendors they are always available with sound and understandable advice. Most importantly whether it’s a new project or IT support their response seems almost instant allowing us to retain the ‘nimbleness’ in our own operations. Onyx are a great choice for a trusted IT partner and advisor.

Gasway Services Ltd

We have used Onyx IT for nearly 10 years and their service has been simply great! They manage all our issues and using proactive monitoring they inform us of potential issues and put solutions in place often before a problem occurs. If a problem does arise they get back to us quickly and always provide a clear definition of the issue and quick resolution. One key element to Onyx’s service is their willingness in liaising directly with the 3rd party software providers of our Finance and CRM software packages and this gives me huge confidence in our whole IT infrastructure. Onyx-IT are not just a supplier to Raepak, they are an extension of our company and I would absolutely recommend them.

Raepak Ltd

Massive thanks to the Onyx team for your ongoing superb service and everything we have achieved together in 2018. Not just from a technical standpoint but the task management, personal attitudes and communication of everyone makes for Onyx being a pleasure to deal with. Over and above the requirements of the day to day support we have managed to make huge advancements in the improving, organising & simplifying of hardware, software and strategy. The partnership of BCC and Onyx is a real success story - long may it continue!

Bill Cleyndert & Company

Onyx have been our IT providers for the last 20 years and the service they provide to us is outstanding. They consistently work with us to improve our systems to ensure the IT technology we work with meets the needs of the business and our staff. Working with Onyx is a true partnership and not a typical supplier/customer relationship.

NWES Group

Superb IT Support

We give you a rapid response with friendly, qualified and experienced technicians

Office 365

Need to work better as a team, want applications always up to date? Onyx can help

Cloud Computing

Onyx can help you define your cloud strategy and give you straight answers