Onyx IT - IT Support Norwich | IT Support Norfolk

We deliver outsourced IT for your business with a rapid and reliable response.

In this era of Digital Transformation and mobile working our goal is to help your business to run more efficiently with scalable technology at the right price. We will assist you to promote adoption of new technologies and obstacle guidance with on-going IT support of your systems provided by our qualified, experienced and friendly support staff - dedicated to delivering a prompt response and customer service to the highest standard.

As your IT partner and trusted advisor, we will help you make the right decisions about your IT, reviewing your existing technologies and then installing the IT services and systems that are required. We have been delivering these to businesses across Norwich and throughout Norfolk & Suffolk for three decades, whether a single site or multi-site location.

We’ve been using Onyx for our IT needs for over 20 years and in this day and age any server or pc downtime can be costly for any business. The network set up, server back up and monitoring fits our business needs and allows us to concentrate on operating our business without technical difficulties. Onyx have kept us up to speed with the latest operating systems, cyber protection and legislation of GDPR along with plenty of sound advice along the way. Any issues are logged online or by phone, dealt with speedily and often explained in layman’s terms which is always helpful!
Broadland Windows Ltd

Massive thanks to the Onyx team for your ongoing superb service and everything we have achieved together in 2018. Not just from a technical standpoint but the task management, personal attitudes and communication of everyone makes for Onyx being a pleasure to deal with. Over and above the requirements of the day to day support we have managed to make huge advancements in the improving, organising & simplifying of hardware, software and strategy. The partnership of BCC and Onyx is a real success story - long may it continue!
Bill Cleyndert & Company

We have used Onyx for all our IT service needs for the past 10 years now. We always find them to be extremely efficient, effective and professional in everything they have done and continue to do for Pentaco Construction and would recommend them without hesitation.
Pentaco Construction

Since 2011 Onyx has been providing first class IT support to my predecessors and they have continued to deliver professional and efficient IT support, with any problems we report being handled quickly.In addition, they have ensured that the recent project to upgrade our devices in preparation for our Sage 200 upgrade has been carried out in a smooth and effective way. Onyx have also assisted with the installation and maintenance of the Broom Marina public wireless and Vodafone phone system with both projects being successfully completed in the usual professional manner.We have no hesitation in recommending their services.
Broom Boats

Gasway have enjoyed a partnership with Onyx for nearly 20 years and they have never let us down. From supply of equipment, installation of desktops and servers, Office 365 and working closely with our other 3rd party vendors they are always available with sound and understandable advice. Most importantly whether it’s a new project or IT support their response seems almost instant allowing us to retain the ‘nimbleness’ in our own operations.Onyx are a great choice for a trusted IT partner and advisor.
Gasway Services Ltd