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Hosted Telephony Services

To manage the risks facing your business, you must first understand your vulnerability to cyber-attacks.

Moving to VoIP, cloud hosted telephony, brings many business benefits including flexibility and reduced costs.

At Onyx IT, with cloud hosted PBX systems*, we can tailor your communication solutions for internet, mobile phones, mobile devices and hosted VoIP, to suit your business needs and the requirements of your sector.

*Private Branch eXchange – a business telephone system offering multiple in and outbound lines, call routing, voicemail and call management features 



The benefits of Onyx IT’s hosted telephony services

Save money - Onyx IT


VoIP calls are considerably cheaper than landlines when connected via a Fixed Line Carrier Pre-Selection (CPS) service. Simply pay one bill for unlimited calls.

Confidence - Onyx IT


VoIP calls are best hosted via broadband, with at least a 100kbps upload and download connection. There are options available to optimise your quality of service.

Business Continuity - Onyx IT


With many options available for businesses, multi-site secure MPLS and ADSL packaged and speeds up to 20MB. We can manage your connectivity requirements.

Effective communication is essential for businesses, high-quality, reliable, and cost-effective solutions are key.

At Onyx IT, we can provide you with effective Cloud hosted call solutions delivering excellent call quality, internal collaboration solutions and in-depth call and messaging analysis.


Quick Setup

Users can be set up in minutes. The system can scale up and down to add new users or review teams in no time, with no disruption to service.

The platform is quick and easy to set up, run and personalise.


Call & chat security

Hosted Voice has built in disaster recovery solutions and can reroute calls to mobile should anything happen. With Microsoft Teams, calls and meetings allow safety and security options. With chats, sensitivity label policies can be set up, and privacy settings can be defined for individual Teams groups.


Reduced costs

On average, businesses save 35% by adopting VoIP and moving away from landlines.

With Microsoft Teams, 2 to 10,000 can meet – allowing not just teams, department or company calls, but cost-effective online conferences and events to take place.


Enhanced features

Hosted VoIP offers easy sync ability, voicemails, and on hold music.


Trusted Environment

With Hosted VoIP first introduced in 1989, we know it’s a viable solution, trusted all over the world by organisations large and small.


Software assurance

Hosted Voice solutions run automatic software updates, for security and to protect your business from telephony toll fraud.

What to know more about moving to VoIP or Hosted Voice?

If you’d like to better understand what benefits your company could see from moving to VoIP or hosted VoIP, simply get in touch and arrange a consultation with one of our experts.

Book a consultation

Wireless and Cabled solutions

Effective communication solutions are the foundation of every business

Data Cabling

Organised, effective and discrete cabling solutions, designed around your business.


Secure wireless solutions, perfect for any business especially large inner city multi-business office blocks, and rural locations.

Want to discover how upgrading your communications solutions could benefit your business?

Why Onyx IT?

We put your needs first
We've got a wealth of experience
We partner with the best vendors
Tailored packages for all industries


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Take control of your hosted telephony

If you’d like to understand your VoIP and communication connectivity needs, we offer a comprehensive audit.

Our team are here to help.

Book a meeting

Get in touch now to book your FREE Connectivity consultation. 

Onyx IT

T: 01603 414142
E: getintouch@onyx-it.co.uk


Onyx IT
100 Hellesdon Park Road
Drayton High Road,
Norwich Norfolk


Onyx IT has been supported by New Anglia Local Enterprise Partnership through the Growing Business Fund

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