With the reliance on IT increasing all the time,

it’s crucial to ensure your business has access to the professional IT Support Services your teams need.

IT Support – Norwich and East Anglia

Businesses need to have the right IT partner working with them to simplify processes, protect data and enable collaboration. Onyx IT have been supporting business like yours for over 30 years.

We’ve got the experience, we’ve got the right technical team and partners, and we’re on your doorstep.

With efficiency, security and collaboration at the heart of our business, the team at Onyx believe in long-term customer relationships built on trust, understanding and great customer service.

Is your company looking for IT Support or looking to change your IT provider? Book a free consultation with us now.

Book a call

IT Support from Onyx IT

At Onyx IT, we’ve worked with many businesses like yours to ensure that, with the help of their IT, they grow in a steady, sustainable way. We do this by learning about your business and becoming part of your team.

We work alongside you as an extension to your business, helping define and maintain the IT resources and systems required to assist the delivery of your business goals.

Outsourcing your IT

Utilising the technical team at Onyx IT
Outsourced IT support comes with a whole host of benefits for your business.

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Empower Your Team

With professional support, you’ll understand the best IT solutions to support your business needs, ensuring boosted productivity.

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Boost Efficiency

Implementing systems and solutions that provide the specific features and functions that your business processes need greatly improves efficiency.

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Keep data safe

Ensuring the most effective cybersecurity solutions, training programmes, certifications and tests are implemented bolsters your cyber resilience.

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Save money

With our bespoke, scalable IT packages and services your IT solution will be tailored to your business needs and budget.

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Reactive & Proactive Support

Not only will the technical team at Onyx IT manage your everyday IT requirements, but we’ll proactively assess your needs and be on hand at all times.

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Access to a Team of Pros

With over 30 years in business and with many of our staff boasting over 10 years tenure, we’ve got technical know-how in spades!

Hear from some of our clients

Age UK Norfolk

Age UK Norfolk “Onyx have provided us with an excellent level of service over many years. Nothing is too much trouble for the team at Onyx and the speed at which they respond is very impressive. As well as hands on support and monitoring of our network, Onyx give us advice and guidance on IT storage, systems and back up and will always help us in choosing and setting up new computers and input devices – invaluable, as we no longer have that expertise in-house"

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Gipping Construction

 “Gipping have worked with Onyx since 2004, they oversee our whole IT installation, providing support to both our head office and construction sites. In a world where we are ever more reliant on our IT systems Onyx are pro-active in resolving issues before they cause problems to our operations enabling us to focus on our core business. We would have no hesitation in recommending Onyx and the service they provide to other Companies.…”

NWWS Group

“Onyx have been our IT providers for the last 20 years and the service they provide to us is outstanding. They consistently work with us to improve our systems to ensure the IT technology we work with meets the needs of the business and our staff. Working with Onyx is a true partnership and not a typical supplier/customer relationship.…”

IT Services to support your business goals

Our range of IT services and our partnerships means that we can deliver a comprehensive suite of solutions to best support your business goals.

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IT SUPPORT

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CLOUD SERVICES

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CYBER SECURITY

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VOICE / TELEPHONY

How does our
IT Support work?

You’ll have a dedicated Client Manager looking after you and access to our team of IT professionals. You can request support as required and manage your needs proactively.

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CLIENT MANAGER

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RESPONSIVE SUPPORT

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SCALABLE CONTRACTS

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PROACTIVE MONITORING

Trusted Technology Partners

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What does Onyx IT Provide?

 Telephone, remote and on-site support

 24x7x365 service desk

 Virtual CIO to help you plan your IT strategy

 Fully managed IT support service

✓  Asset & infrastructure management

✓  Managed Cyber Security Solutions

 Managed Cloud services

✓  IT strategy

✓   Proactive system monitoring

   Scalable support contracts

 Responsive support

 Professional and friendly service

✓  Microsoft PowerApps

✓  VoIP and Hosted Voice

 Cyber security assessments and services

 Hardware Procurement

Client Testimonials

“I have personally worked with Onyx now for nearly 20 years from the inception of our first company and have helped us evolve over this time steering us in the right direction with all our IT requirements, taking the time to understand our business and what is important to us. Onyx have implemented solutions such as system monitoring which has meant that the majority of day to day problems are fixed before we even become aware of them.  Both friendly and professional their knowledge base is excellent and I am looking forward to working with them for the next 20 years!”

Spectra Packaging Ltd

“Since 2011 Onyx has been providing first class IT support to my predecessors and they have continued to deliver professional and efficient IT support, with any problems we report being handled quickly. In addition, they have ensured that the recent project to upgrade our devices in preparation for our Sage 200 upgrade has been carried out in a smooth and effective way. Onyx have also assisted with the installation and maintenance of the Broom Marina public wireless and Vodafone phone system with both projects being successfully completed in the usual professional manner. We have no hesitation in recommending their services…”

Broom Boats

“Onyx have repeatedly been very swift to respond and to solve any IT issues we have had and I would recommend them every time. With a confident, knowledgeable and co-operative team, Onyx quickly get to the cause of any problem and many times they have actually resolved issues before we have been aware of them.”

Signs Express Norwich

Onyx IT

T: 01603 414142
E: getintouch@onyx-it.co.uk

 

Onyx IT
100 Hellesdon Park Road
Drayton High Road,
Norwich Norfolk
NR6 5DR

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Onyx IT has been supported by New Anglia Local Enterprise Partnership through the Growing Business Fund

© 2021 Onyx IT Registered in England and Wales Company Registration No - 2358518
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